Shipping Policy

Shipping Policy

Thank you for shopping with NAKED. We strive to offer a dependable and straightforward shipping experience for all our customers in the United States.

Order Processing

All orders are processed within 2-4 business days (Monday through Friday, excluding holidays). After your order has shipped, you will receive a confirmation email containing tracking details.

Shipping Times

Estimated delivery time within the United States is 7-15 business days. Please note that delivery times are estimates and can vary due to factors such as carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Fees

Shipping charges are calculated based on your shipping destination and selected shipping method. These fees will be displayed at checkout for your review before purchase.

Order Cancellations

If you wish to cancel your order, please do so within 12 hours of placing it. After this period, cancellations may not be possible as the order may already be in processing.

Returns and Refunds

You have 30 days from the date of delivery to return eligible items. Customers are responsible for the cost of return shipping unless the item is defective, damaged, or incorrect. Refunds will be processed within 7-10 business days after receiving and inspecting the returned items.

Tracking Your Order

Once your order ships, you will receive an email with tracking information. Please allow 24-48 hours for the tracking information to be updated by the carrier.

Address Accuracy

Please ensure that your shipping address is entered correctly during checkout. We cannot be held responsible for any delays or lost packages resulting from incorrect or incomplete address information.

Lost or Delayed Packages

If you experience any issues with your shipment, such as a delay or lost package, please contact us at thaithienluonggz615@gmail.com for assistance.